Blending AI & Old School Communication for Optimal Construction Delivery

Leading builder and construction industry innovator Kapitol, together with project management company Newbridge, are currently delivering 100MW through the second stage of NEXTDC’s M3 data centre in Melbourne.

As a partnership, we have successfully delivered (or are delivering) more than $2B in construction projects since 2020, and have established an enduring relationship founded on trust, transparency, positive dialogue and exceptional collaborative performance—underpinned by “old-school” human interaction, personal relationships, mutual respect and a shared vision for how a project should be established, managed and ultimately delivered.

This human-centric dynamic is evident across all elements of our project delivery—from how our site staff engage with their trade partners to how we report back to Newbridge and NEXTDC on project progress and status. Human interaction and face-to-face communication, coupled with person-to-person relationships, have been critical to successful delivery of our projects.
But it hasn’t just been relationships and old school communication alone that has produced the optimum outcomes for our clients over the past half a decade.

Together, we’ve experienced first-hand the positive influence that a “digital-first approach” driven by digital engineering processes and virtual applications like BIM has brought to our project delivery. As one of the industry’s earliest adopters of a “digital-first” approach led by an ever growing team of digital engineering experts (largest in the country) driven by a mandate to model every single project before we build, Kapitol Group have proven that our projects across all sectors—from a $1B data centre to a $20m restaurant refurb—are being built better, safer and to a higher level of quality.

By adopting a digital first approach as part of our “planning and prevention” approach to quality, we have reduced our waste—resources, materials, time, and cost— by more 50% over the past year alone.” – David Caputo, Kapitol Group

The construction sector at large, however, continues to grapple with inefficiencies, with 20% waste still being the norm. While there are promising signs of improvement, progress remains slow.
So, what will AI bring to construction? Will it be the silver bullet that boosts efficiency? Or do we need to strike the perfect balance between technological advancements and traditional communication methods?

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